MIRAI TaskSLA, Kanban, webhooks, audit trail
The 24×7 service desk we run our own estate on, with SLA timers that warn before they breach and an audit log nothing can edit after the fact. Webhooks fire into whatever you already use — CI/CD, PagerDuty, Slack.
This is what MIRAI Task looks like in use.
A representative view from the running platform — the same instrument set every UVAMAI product is built from, so an operator who learns one has already learned the others.
- VPN certificate rotation
- New starter onboarding
- Licence true-up — Sydney
- Storage expansion — Chennai
What MIRAI Task does.
SLA, Kanban, webhooks, audit trail
SLA auto-escalation
Predictive timer warnings when tickets approach breach thresholds.
Custom webhook pipeline
Trigger CI/CD pipelines, PagerDuty or Slack notifications from any alert rule.
Granular audit logging
Every action written once and never rewritten — who did what, when, and from where.
Request a walkthrough of MIRAI Task.
A live environment with your own scenarios in it — not a recorded demo.