Skip to content
UVAMAI
Contact us
What we build and run

Engineered for resilience. Owned end to end.

We take total ownership of your technology ecosystem — from raw cloud infrastructure and managed end-user workstations to custom enterprise software and sovereign AI engines.

Request a service consultRead the five practices ↓
Practices
5 engineering disciplines
Coverage
24×7×365 follow-the-sun
Critical response
Under 15 minutes
Uptime
99.98% · SLA 99.9%
01The five practices

Five disciplines, one owner, one contract.

Each states what it covers, what it runs on and what it is held to — in the same shape, so the five can actually be compared rather than read one after another.

Swipe
01 / 05
  1. / 01Foundational Infrastructure

    Managed IT Operations & 24×7 Service Desk

    Someone holds the pager for every device, site and account you run.

    Service level
    15-minute critical incident response · 99.9% uptime SLA
    Runs on
    Microsoft 365, Entra ID, Citrix DaaS, VMware Horizon, Jamf, Intune

    We run the estate rather than advise on it — hardware, network, identity, and the desk that answers when something breaks. One team owns all four, so nothing sits between two vendors waiting to become somebody's problem.

    Core capabilities
    • Follow-the-sun L1–L3 service desks (Sydney, Melbourne, Chennai, Dubai)
    • Automated OS and application patching, ring 0 through ring 3
    • Zero-trust identity and access management (Okta, Microsoft Entra ID, Google Workspace)
    • Hardware lifecycle management and global equipment logistics
    What it produces
    • 99.98% uptime against the contracted SLA
    • 4.2-minute average first response on P1 incidents
    • 40% reduction in IT overhead
    See it running, and what people ask
  2. / 02Cloud & Architecture

    Cloud Infrastructure & DevOps Automation

    Multi-cloud environments designed, migrated, and then actually operated.

    Service level
    24×7 infrastructure monitoring · sub-minute failover
    Runs on
    AWS, Azure, GCP, Terraform, Kubernetes, Docker, Hostinger

    We move workloads between clouds and keep them running afterwards. Pipelines, infrastructure-as-code and cost control are part of the build, not a second engagement once the migration invoice clears.

    Core capabilities
    • Multi-cloud orchestration (AWS, Azure, Google Cloud, Hostinger partner nodes)
    • Infrastructure as code (Terraform, Pulumi, Ansible, CloudFormation)
    • Kubernetes and microservices architecture
    • FinOps and real-time cloud cost control
    What it produces
    • 35% average reduction in cloud spend
    • Zero-downtime releases — blue/green and canary by default
    • SOC 2 and ISO 27001 cloud compliance alignment
    See it running, and what people ask
  3. / 03Intelligence & Automation

    Sovereign AI Systems & Enterprise Agents

    Models that run inside your own network, on your data and nobody else’s.

    Service level
    Private cloud isolation · continuous model accuracy monitoring
    Runs on
    Python, FastAPI, PyTorch, LangChain, vLLM, PostgreSQL pgvector, Ollama

    Models that run inside your VPC or on your own hardware, so no prompt, document or customer record leaves the perimeter. The argument is not that it is cheaper. It is that you can say where the data went.

    Core capabilities
    • Private retrieval-augmented generation over your own knowledge base
    • Task agents for finance, HR and operations workflows
    • On-premise and in-VPC model fine-tuning (Llama 3, DeepSeek, Qwen 2.5)
    • Model governance, audit logging and safety guardrails
    What it produces
    • Your data never reaches a third-party model, for training or inference
    • 80% less time spent on repetitive administrative work
    • Sub-300ms inference on internal queries
    See it running, and what people ask
  4. / 04Application Development

    Enterprise Software & Platform Engineering

    Web, mobile and SaaS platforms built to stay up after we hand them over.

    Service level
    99.95% API availability · dedicated engineering support
    Runs on
    React, TypeScript, Node.js, Go, Python, PostgreSQL, Redis

    Software built for systems that have to stay up: ERPs and CRMs (MIRAI is our own), customer portals, and the APIs between them.

    Core capabilities
    • Single-page and server-rendered applications (React, Next.js, Vue)
    • High-throughput microservice APIs (Go, Node.js, Python, Java)
    • Cross-platform and native mobile apps (React Native, Flutter, Swift, Kotlin)
    • Legacy system modernisation and integration middleware
    What it produces
    • Server-rendered first paint, budgeted and tracked per release
    • Automated test coverage enforced on every business-critical path
    • Legacy systems integrated without rewriting them
    See it running, and what people ask
  5. / 05Trust & Compliance

    Cybersecurity, SecOps & Regulatory Compliance

    Testing, monitoring, and the evidence trail an auditor actually asks for.

    Service level
    Immediate threat containment SLA · 24×7 security desk
    Runs on
    Wazuh SIEM, CrowdStrike, Cloudflare Enterprise, Burp Suite, SonarQube

    Vulnerability scanning, penetration testing and response drills — plus the unglamorous half nobody quotes for: collecting audit evidence as you go, so a SOC 2 or ISO review is an export rather than a three-week reconstruction.

    Core capabilities
    • Penetration testing and red-team exercises
    • Continuous SOC and SIEM monitoring
    • GDPR, HIPAA, SOC 2 Type II and ISO 27001 compliance alignment
    • Data loss prevention and endpoint threat detection
    What it produces
    • No high-severity vulnerability left unpatched past its SLA window
    • Incident isolation inside 10 minutes
    • Audit evidence collected continuously, not reconstructed at audit time
    See it running, and what people ask
02In detail

How each one actually runs.

One shape for all five — the path a piece of work takes through the practice, then the three questions we are asked about it most.

/ 01Foundational Infrastructure

Managed IT Operations & 24×7 Service Desk

meiverse.uvam.ai / endpoints
Endpoint → resolutionStage 1 / 5

Every managed device reports in on its own, on a fixed interval.

  • 07:41:02DXB-LT-118 checks in — agent 4.2.1, Intune enrolled
  • 07:41:19patch ring 2 drift — 1 device behind the ring
  • 07:41:20alert opened — SEV-3, patch compliance
  • 07:43:36assigned — K. Menon, Dubai desk
  • 07:58:11ring 2 complete — 62 / 62 patched
Uptime
99.98%
First response
Under 15 min
Coverage
24×7×365
fig. 01Managed IT — endpoint → resolution.
Frequently asked

See it in productionHow UVAMAI runs four global hubs on MIRAI TaskRead the case study
/ 02Cloud & Architecture

Cloud Infrastructure & DevOps Automation

meiverse.uvam.ai / capacity
Workload → capacityStage 1 / 4

Month-end lands across three tenants at once.

  • queue4,210 jobs pending — 6× the ordinary baseline
  • readcpu 78% · memory 71% — one pool at its threshold
  • applyterraform · node pool +4 — blue/green, zero downtime
  • steadycpu 42% · sub-minute failover armed
Failover
Sub-minute
Cloud spend
−35% average
Releases
Zero-downtime
fig. 02Cloud & DevOps — workload → capacity.
Frequently asked

See it in productionMulti-cloud monitoring for a logistics network, on MEIVERSERead the case study
/ 03Intelligence & Automation

Sovereign AI Systems & Enterprise Agents

vpc.uvam.ai / inference
Question → answer, inside your boundaryStage 1 / 4

An ordinary question, from someone inside your tenant.

  • query“which invoices are past 60 days, by entity?”
  • contextpgvector · 12 passages from finance/*
  • inferencein-VPC · 240ms · no egress
  • loggedpolicy ok · never used for training
Inference
Sub-300ms
Boundary
Private VPC
Your data
Never trained on
fig. 03Sovereign AI — question → answer, inside your boundary.
Frequently asked

Proof, not promisesSee how these capabilities show up in real client work.Browse case studies
/ 04Application Development

Enterprise Software & Platform Engineering

uvam.ai / delivery
Listen → Prototype → Build → RunStage 1 / 4

Requirements, architecture and risk — mapped across the estate before anything is proposed.

  • scopesigned — 3 integrations, 1 migration, 2 risks logged
  • review9 screens on live data — 2 rounds of feedback
  • cigreen — coverage enforced on every critical path
  • releasedblue/green · 99.95% API availability
Availability
99.95% API
Releases
Blue/green
Coverage
Enforced per release
fig. 04Platform Engineering — listen → prototype → build → run.
Frequently asked

See it in productionAutomating international payroll on MIRAI HRMSRead the case study
/ 05Trust & Compliance

Cybersecurity, SecOps & Regulatory Compliance

soc.uvam.ai / activity
Activity → responseStage 1 / 5

Ordinary traffic, watched continuously rather than sampled.

  • baseline4,812 events/min across the estate
  • ruleW-114 · impossible travel on one account
  • triagesession tokens revoked, device posture checked
  • containaccount isolated in 6m — inside the 10m target
  • signedentry written to the trail · posture unchanged
Containment
Inside 10 min
Security desk
24×7
Evidence
Collected continuously
fig. 05Cybersecurity — activity → response.
Frequently asked

Proof, not promisesSee how these capabilities show up in real client work.Browse case studies
Your move

Tell us which part of the estate is unowned.

A 30-minute architecture call with the engineers who would run it. If you don’t need us, we’ll tell you honestly.

Request a service consult →See it in production

Follow-the-sun service desk cover across Sydney, Melbourne, Chennai and Dubai.

Contact us